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Account Manager in Charlotte, NC at Healthstat, Inc.

Date Posted: 1/8/2019

Job Snapshot

Job Description

Purpose:
To provide support for Healthstat client base (Employers and Clinic Providers) in order to maintain strong, on-going, long-term relationships.

Essential Functions:

  • Implement Healthstat program with a new client, including:
    • Coordination of employee communication and education with client and other Healthstat employees
    • Coordination of health risk assessment with director of health assessments
    • Coordination of clinic set up including inspection of location to assure it fits Healthstat’s specification and needs
    • Clinic provider introduction to the client
  • Distribution of various health risk and utilization reports to clients
  • Serve as the main point of contact for clients
  • Independently establish and maintain assigned client relationships and provide a high level of customer service
  • Responsible for taking care of assigned client needs, including following up with client requests
  • Coordinate activities of data gathering, information distribution and ongoing administration of the client’s account
  • Visit clients/client sites on a regular basis
  • Serve as a health assessment specialist periodically
  • Plan and deliver improvement programs for clients
  • Perform other duties as assigned or required

Essential Physical Demands:

  • Ability to sit at desk in office location each normal work day
  • Ability to us personal computer
  • Ability to communicate clearly and work effectively in person and by telephone
  • Ability to drive to and from client and vendor sites and travel away from home for several days at a time
  • Ability to travel commercially by common carrier
  • Ability to lift and pull 25 lbs.
  • Ability to work well in a pressure environment

Essential Environmental Demands:

  • Ability to work in climate-controlled office environment
  • Ability to conduct client meetings, on occasion, in a variety of environments

 

Job Requirements

Qualifications:

  • Bachelor’s degree from an accredited institution or Equivalent Work Experience
  • Proficiency in use of Microsoft Office products
  • Demonstrates competence in multi-tasking
  • Experienced in developing and delivering presentations
  • Possesses a high energy personal style and aptitude for process oriented thinking
  • Possesses strong oral and written communication skills
  • Possesses excellent organizational skills and works with attention to detail
  • Ability to work well in a fast-paced environment, while managing multiple priorities and meeting deadlines
  • Ability to be self-directed and work independently yet still be a team player
  • Ability to perform services for the client with tenacious follow up Relationships:
  • High visibility and communication with clients, clinic providers, vendors and carriers.
  • Internal contact with all Healthstat associates

 

“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, place of birth, age, marital status, or handicap.”

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