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Health Center Manager in Lawrenceville, GA at Healthstat, Inc.

Date Posted: 4/8/2019

Job Snapshot

Job Description

Position Overview:

The Health Center Staff Manager will provide oversight, support, and administrative direction to onsite Health Center staff and be responsible for the operational effectiveness of the center(s) assigned to them.

*This position requires at least 65-85% travel 

Supervises:


All center staff (physicians, nurse practitioners, physician assistants, medical assistants, receptionists, care coordinators, wellness coordinators and any other positions hired).

Purpose:

The Health Center Staff Manager is responsible for the leadership, oversight and overall success of assigned health center operations.  Successful health center operations will include improved health of participants, satisfied Client partners and efficient operations of the clinic


Essential Primary Functions:

  • Supervise all team members in assigned employer health center(s) and ensure adherence to company policies, objectives and procedures 
  • Oversee management of assigned health center(s) operations, workflow and work schedules to ensure productive performance
  • Collaborate with Account Manager to ensure health center is staffed appropriately to meet both the Client partners’ and patients’ demands
  • Implement and manage strategy at a clinic/front line level as agreed upon with the account management team
  • Effectively set expectations and goals (based on contracted services) for team members, discuss performance and manage performance improvement plans
  • Talent identification and hiring, in partnership with recruiting department, for health center staff
  • Ensure center staff are a high functioning team to include talent management and team building
  • Maintain all regulatory and compliance guidelines in assigned locations
  • Act as a resource for continual development, implementation and monitoring of clinical activities that improve outcomes, increase utilization, and enhance clinical efficacy;
  • Perform onsite and remote chart/records/procedures audits as outlined by Healthstat
  • Act as a resource for providing information and feedback to Corporate Healthstat Clinic Operations regarding on-going clinic operations, client issues and concerns, and medical team management/staffing issues;
  • Coordinate activities of data gathering, information distribution and ongoing clinical oversight;

Essential Secondary Functions:

  • Work cooperatively with Corporate Client Services and Clinic Operations to enhance provision of support to the on-site clinics;
  • Meet periodically with the Client to discuss clinic issues as needed, and at the approval of Healthstat Corporate; Client meetings should occur in collaboration with the Healthstat Corporate Client Services team member(s);
  • Participate in Client Company sponsored training from time to time, and at the approval of Healthstat Corporate;
  • Efficiently and satisfactorily carry out other duties as assigned or required.

Essential Physical Demands:

  • Ability to travel to other clinical locations, vendor sites, or Healthstat Corporate Office on a scheduled and as needed basis, either via vehicle or commercially by common carrier as required;
  • Ability to clearly and effectively communicate by speech and to hear clearly in person and by telephone;

 

 

Job Requirements

Qualifications:

  • Direct experience in overseeing medical clinic for health care delivery;
  • A current clinical license (RN preferred)
  • At least 3-5 years of clinical experience
  • Minimum 5 years’ experience (preferred) in direct employee management, including such areas as personnel selection and evaluation;
  • Ability to successfully prioritize and complete multiple and varying tasks;
  • Ability to work within budgetary guidelines and constraints;
  • Ability to work towards clearly defined goals and objectives and to be accountable for progress towards/achievement of the goals;
  • Must exhibit attributes of being appropriately assertive, enthusiastic, self-directed, and a team oriented consensus-builder, with a commitment to wellness, health promotion, and chronic condition management;
  • Must exhibit tact, patience, and resourcefulness in working with patients, clinicians, clients, colleagues, vendors, and personnel;
  • Excellent written and verbal communication skills;
  • Must be able to work accurately and thoroughly throughout the entire job process;
  • Consistently demonstrate professionalism and high-service attitude in communications and relationships with patients, clients, co-workers, Healthstat corporate leadership and support staff, employers, prospects, vendors, and carriers;
  • Ability to speak Spanish is a plus.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, place of birth, age, marital status, or handicap.